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Real bookings, real reminders, on WhatsApp.

Clinics get real per-doctor scheduling with automatic confirmations and reminders. Diagnostic labs get a simple sample-collected and report-ready alert, one tap from the dashboard.

Per-doctor schedulingReport-ready WhatsApp alertsHindi and English
S
Sunrise Family Clinic
Business account

Example conversations. Business and doctor names are illustrative.

ZiroWait dashboard showing a clinic's live patient queue, now-serving token and waiting list with visit history
For clinics

Booking that respects a doctor's real calendar.

A real per-doctor schedule

Patients book an actual open slot on a specific doctor's calendar, not a rough time window.

Routed to the right department

Multi-department clinics and hospitals can route a patient to the right department automatically.

Confirmation and a reminder, automatically

Every booking gets an instant WhatsApp confirmation, then a reminder 4 hours before the slot.

Auto check-in when the time arrives

A queue token is created automatically around the appointment time, so patients don't have to check in manually.

For diagnostic labs

Two honest status updates, sent automatically.

"Sample Collected" notifies instantly

Staff mark it with one tap from the dashboard, and the patient gets a WhatsApp message right away.

"Report Ready" the moment it's done

A second one-tap status sends a second message. No need to call and ask if it's ready.

Hindi and English

Every alert goes out in the language the patient used.

A one-tap toggle, not a new app

Both stages are set from the same dashboard your staff already use. No separate lab software to learn.

Questions

Good things to ask first.

Does the report-ready alert need barcode scanning or lab equipment integration?

No. It's a one-tap status your staff sets from the dashboard when the sample is collected and again when the report is ready, a simple, honest status flag, not automated lab-equipment tracking.

Can each doctor have their own schedule?

Yes. Each doctor's booked slots are tracked independently, so patients only ever see that doctor's real availability.

Will patients get too many WhatsApp messages?

Just the essentials: a booking confirmation, one reminder before the visit, and whichever status updates your staff choose to send.

Does this replace hospital management software?

No. It handles WhatsApp booking, queueing and notifications specifically, alongside whatever else you already use.

Get started

Let's put your bookings and reports on WhatsApp.

Tell us about your clinic or lab and we'll reply with the next steps.

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