Customers order on WhatsApp. You watch it happen, live.
"2 rice", "atta 2kg", "done": a customer builds a cart just by typing naturally, checks out with pickup or delivery, and the order lands on your dashboard with a sound alert.
Example conversations. Business and prices are illustrative.
From a text message to a fulfilled order.
Ordering feels like texting
"2 rice", "rice x2" or just "rice": the customer types it their way and it's understood.
Matched against your real stock
When a name could mean more than one product, it asks a quick numbered question instead of guessing.
Stock is checked again at checkout
If stock changes while a cart is being built, the customer gets an honest re-prompt instead of a wrong order going through.
Pickup or delivery, their choice
The bot asks once at checkout and collects an address only when delivery is picked.
Orders land on your dashboard, live
A sound and a notification the moment an order or a question comes in. No need to keep WhatsApp open all day.
An unclear question never dead-ends
If something can't be confidently matched, it tells the customer it'll check with the shop and puts it on your dashboard, never a flat "not available".
Good things to ask first.
Do I need a POS or ERP system connected?
No. Stock lives inside ZiroWait itself, and you manage it directly, no fragile sync with another system.
What if a customer orders something that just went out of stock?
Stock is re-checked right at checkout, so the customer gets an honest heads-up instead of an order for something you don't have.
Can customers choose delivery?
Yes, pickup or delivery. The bot asks once at checkout and takes an address only if needed.
What happens if the bot doesn't recognize an item name?
It either shows a short numbered list to pick from, or tells the customer it'll check with the shop. The question then shows up on your dashboard.
Do I need to watch WhatsApp all day?
No. Your dashboard rings and shows a notification the moment an order or question comes in.
Let's put your shop's stock on WhatsApp.
Tell us about your shop and we'll reply with the next steps.